7 Strategies for Coping with Difficult Co-Workers

Co-workers who are difficult to deal with can have a negative impact on your mood and performance. There may be many reasons for your colleague’s discontent, but this should not affect your emotional health. There are many approaches to promoting harmony in the workplace.

Try these strategies for more peaceful communication with difficult co-workers:

1. Talk with your colleague first. For any workplace dispute, supervisors appreciate employees who demonstrate the maturity to resolve their own conflicts. Start by speaking directly with the individual.

2. Know when to consult your supervisor or the human resources department. You may need to escalate if you and your colleague can’t resolve the situation privately. Follow your company’s grievance policy or ensure your colleague is aware of the appropriate avenue to express their concerns.

3. Focus on inappropriate behaviours. When speaking with your co-worker, be specific about the conduct that you think is inappropriate. If necessary, explain how it’s disruptive.

4. Help the perfectionist to be more realistic. Some people complain because they have high expectations that are difficult to meet with the time and resources available. Try to reach a consensus about what is feasible.

5. Introduce change gradually. Some are resistant to change and find it unsettling. If you anticipate that upcoming events are likely to create conflict, try to give notice or hold a staff meeting to discuss the situation. People may accept unwelcome changes more gracefully if they’re notified in advance and understand the reasoning behind them.

6. Avoid personal criticism. Making fun of others is often a sign of insecurity. If you’re working with a co-worker who makes disparaging remarks about others, the situation can sometimes be improved by helping them to feel more secure and confident in their own abilities.

7. Follow up. Once you make progress towards a more positive workplace, maintain the momentum with constructive follow-up. Enquire if your co-worker’s legitimate complaints have been resolved to their satisfaction and thank people for all their efforts.