In a workplace where mistrust is the norm, employees are often concerned with protecting their reputations and teams try to defend their “turf”. A recent Gallup poll estimates the cost of lost productivity from unaccountable and disengaged employees is as much as 587 billion dollars per year, globally.
Sometimes managers will let their people avoid being held accountable because they hate confrontation. But a lack of personal accountability is bad for everyone.
The good news is that managers can keep their people accountable and create a workplace where trust is unquestioned, commitments are clear, personal responsibility is high and every employee takes ownership of their problems. By the end of this training, managers, supervisors and team leaders will have the skills and tools to make sure everyone on their team is contributing equally and are accountable for their actions.