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Conducting Motivating Performance Appraisals

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- Conducting Motivating Performance Appraisals -

Course Overview

Although most organisations value annual appraisals, the sad truth is that many managers and employees dislike the appraisal process for no other reason than they don’t understand how they’re supposed to be done.

As managers will learn, there should be nothing discussed in a performance appraisal that hasn’t already been said in conversations or informal feedback. Learning how to conduct a motivating and forward feedback appraisal should be one of the most inspiring and useful tools a manager uses.

This one-day course shows managers how to raise the motivation of their people and help to improve their performance by giving meaningful, specific feedback. This training also provides tips and techniques for managing differing opinions during appraisals as well as showing how to write performance reviews quickly, easily and effectively. Leaders who have taken this course have seen staff performance improvements by applying the strategies for “appraising their employees successfully”.

Key Learning Outcomes

  • Why formal appraisals should be seen as a useful and motivating way of giving employees feedback
  • What are the key principles of effective appraisals
  • Appraisal discussion: the good, bad and ugly
  • Your organisation’s appraisal process
  • Preparing the documentation, reviewing employee performance and writing honest and meaningful feedback
  • Structuring and introducing the appraisal meeting
  • Examining good appraisal skills
  • How to use questioning, listening and offering meaningful feedback
  • Activities: Participants take the role of appraisee, appraiser and observer
  • How to manage different opinions about performance, or emotional outbursts
  • How to set inspiring goals for the year ahead
  • Getting your employee on board
  • Wrapping up and completing documentation

Training Outline

Morning Session

Module 1

  • The importance of conducting employee appraisals
  • The value in getting it right and the cost of getting it wrong
  • Gain a better understanding of the Chromflo appraisal process
  • Why the appraisal process shouldn’t just be about ticking boxes and compliance

Module 2

  • Preparing for the appraisal process and documenting each team member’s performance
  • How to properly inform and prepare each team member for his or her upcoming appraisal
  • Commencing an appraisal and how to set the scene at the start of the appraisal
  • How to find commonality and seek agreement during the appraisal
  • Discussing the different aspects of the appraisal, getting employee feedback and seeking agreement
Afternoon Session

Module 3

  • How to ensure the appraisal stays on target and doesn’t get sidetracked
  • Working together to set career and development goals for the year ahead
  • Preparing for the appraisal process and documenting each team member’s performance
  • How to inform and prepare each team member for his or her upcoming appraisal

Module 4

  • Managing differing perspectives (employee/manager) about their performance
  • Managing emotions
  • How to deal with issues where the employee has been underperforming and correction is required
  • Dealing with different emotions in a performance appraisal (such as crying, anger, raising of the voice, etc.)
  • How to get the employee to acknowledge their performance (if their performance is below standard)
  • The right way to finish each appraisal which leaves the employee feeling good about themselves and  their future
  • How to make sure your employees take the next steps towards working on their performance.

Training Options

We realise every client is different. You may have only half a dozen people to train, or perhaps you’re running a conference and want a guest speaker or a trainer to undertake a high impact, short breakout session.

Whatever you have in mind, we want to help you achieve your training goals. Let’s start a conversation and find out what’s happening at your place and what you want your people to be able to do differently as a result of training. If you’re on a tight budget, we get that as well. Rest assured, we are good listeners, and we are here to help you achieve your outcomes.

  • 1-day Training (7 hours)
  • Half-Day Express (3 hours)
  • Lunch & Learn (60 minutes)
  • Online Training (Self-paced)
  • One-on-One (Zoom) Coaching