Conducting Motivating Performance Appraisals

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- Conducting Motivating Performance Appraisals -

Course Overview

Although most organisations value annual appraisals, the sad truth is that many managers and employees dislike the appraisal process for no other reason than they don’t understand how they’re supposed to be done.

As managers will learn, there should be nothing discussed in a performance appraisal that hasn’t already been said in conversations or informal feedback. Learning how to conduct a motivating and forward feedback appraisal should be one of the most inspiring and useful tools a manager uses.

This one-day course shows managers how to raise the motivation of their people and help to improve their performance by giving meaningful, specific feedback. This training also provides tips and techniques for managing differing opinions during appraisals as well as showing how to write performance reviews quickly, easily and effectively. Leaders who have taken this course have seen staff performance improvements by applying the strategies for “appraising their employees successfully”.

Key Learning Outcomes

Why formal appraisals should be seen as a useful and motivating way of giving employees feedback
What are the key principles of effective appraisals
Appraisal discussion: the good, bad and ugly
Your organisation’s appraisal process
Preparing the documentation, reviewing employee performance and writing honest and meaningful feedback
Structuring and introducing the appraisal meeting
Examining good appraisal skills
How to use questioning, listening and offering meaningful feedback
Activities: Participants take the role of appraisee, appraiser and observer
How to manage different opinions about performance, or emotional outbursts
How to set inspiring goals for the year ahead
Getting your employee on board
Wrapping up and completing documentation

Training Outline

Morning Session

Module 1

The importance of conducting employee appraisals
The value in getting it right and the cost of getting it wrong
Gain a better understanding of the Chromflo appraisal process
Why the appraisal process shouldn’t just be about ticking boxes and compliance

Module 2

Preparing for the appraisal process and documenting each team member’s performance
How to properly inform and prepare each team member for his or her upcoming appraisal
Commencing an appraisal and how to set the scene at the start of the appraisal
How to find commonality and seek agreement during the appraisal
Discussing the different aspects of the appraisal, getting employee feedback and seeking agreement

Afternoon Session

Module 3

How to ensure the appraisal stays on target and doesn’t get sidetracked
Working together to set career and development goals for the year ahead
Preparing for the appraisal process and documenting each team member’s performance
How to inform and prepare each team member for his or her upcoming appraisal

Module 4

Managing differing perspectives (employee/manager) about their performance
Managing emotions
How to deal with issues where the employee has been underperforming and correction is required
Dealing with different emotions in a performance appraisal (such as crying, anger, raising of the voice, etc.)
How to get the employee to acknowledge their performance (if their performance is below standard)
The right way to finish each appraisal which leaves the employee feeling good about themselves and their future
How to make sure your employees take the next steps towards working on their performance.

Training Options

We realise every client is different. You may have only half a dozen people to train, or perhaps you’re running a conference and want a guest speaker or a trainer to undertake a high impact, short breakout session.

Whatever you have in mind, we want to help you achieve your training goals. Let’s start a conversation and find out what’s happening at your place and what you want your people to be able to do differently as a result of training. If you’re on a tight budget, we get that as well. Rest assured, we are good listeners, and we are here to help you achieve your outcomes.