Great employees aren't born; they're trained! We make learning simple, enjoyable and cost-effective. With business noew recovering from the Covid-19 lockdown, we understand that your organisation may have a limited budget for learning and development. That's why we can help you and your people with live (classroom or virtual) or self-paced online via our e-Courses.

Working With People From Different Generations

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- Working With People From Different Generations -

Course Overview

Did you know that people from up to five generations are working together in today’s workplaces? Each of these generations has distinctive life experiences and different values, motivation and communication differences. This can lead to difficulties and conflicts among coworkers of these different generations.

Working With People From Different Generations training is critical because understanding these differences help to minimise misunderstandings and improve collaboration. Actively seeking a variety of perspectives can improve decision-making and increase innovation in your workplace. 

 After completing this course you will be familiar with the distinct age demographic groups and their general behavioural characteristics. You will know how to work cooperatively and get the best out of your colleagues (and customers) from different generations.

Key Learning Outcomes

  • Identify the generations in the workplace and the experiences that shape them
  • Examine the stereotypes associated with each generation
  • Identify potential challenges when interacting with different generations
  • Demonstrate techniques that foster respectful communication with different generations
  • Implement strategies to unite employees of all ages.

Topics Covered

  • The societal events, economic states, parenting styles and technological changes that have influenced each generation’s “personality”
  • Differences in perspective on respect, loyalty, work ethic, communication, feedback, and authority
  • How to minimise conflict by acknowledging, accepting and adjusting to differences
  • Specific sources of motivation for each generation to support collaboration
  • How to build a sense of community

Why Learn Online?

Learning new skills online can be perfect for organisations and employees for the following reasons:
  • You only have one or a few employees to train and develop (on a specific training topic)
  • Getting a trainer to your location could be difficult or cost-prohibitive
  • The employees you want to train work from home or are part-time
  • You don’t have the resources to cover for the employees you want to be trained, so allowing them to the training online means they won’t need to leave their work areas
  • Your training budget is limited, and online learning is more cost-effective
  • You want your people trained in a wide range of skills this year,’s online learning provides much better value to get everyone involved in learning and developing themselves.
  • Learn on a desktop
  • Watch on a Tablet
  • Take the training on a Smartphone
  • Develop skills at work or at home