Understanding the Millennial Mindset

Home Courses Our Courses Understanding the Millennial Mindset

- Understanding the Millennial Mindset -

Course Overview

According to one major research study, Millennials (those born between 1981 and 1996) are now the largest segment in the workforce. Why does this matter? It matters because each generation has its values, beliefs and characteristics that are shaped by certain cultural influences that drives that generation’s behaviour. Understanding the mindset of Millennials and what motivates them is the key to maximising job performance and work productivity.

This program will show managers, team leaders and supervisors how to adapt their behaviour and management style to bring the best out of this growing segment of the workforce to create an environment that leverages Millennials’ unique skill-set.

If you have a younger workforce, or just want to know how to motivate a different generation to your own, then this training will give you the skills and insights that you need.

Key Learning Outcomes

Understand the influences that shaped Millennials’ workplace habits and preferences
Replace negative stereotypes with positive perceptions about working with Millennial employees
Identify elements of a company culture that are appealing to Millennials
Maximise the effectiveness of your daily interactions with Millennial employees through engagement and communication strategies
Identify ways to reduce tension with Millennials as both a manager and an employee

Topics Covered

How Boomers and Gen Xers differ from Millennials in terms of personal values
The significance of technology, social media, diversity, and parenting in Millennials’ upbringing
The ideal work environment for increased motivation and retention of Millennial employees

Recruitment strategies for attracting Millennial job candidates
Setting clear expectations for performance and behaviour including non-negotiables
Strategies to help Millennials find meaning and a sense of empowerment in their work

Why Learn Online?

Learning new skills online can be perfect for organisations and employees for the following reasons:

You only have one or a few employees to train and develop (on a specific training topic)
Getting a trainer to your location could be difficult or cost-prohibitive
The employees you want to train work from home or are part-time
You don’t have the resources to cover for the employees you want to be trained, so allowing them to the training online means they won’t need to leave their work areas
Your training budget is limited, and online learning is more cost-effective
You want your people trained in a wide range of skills this year,’s online learning provides much better value to get everyone involved in learning and developing themselves.