Great employees aren't born; they're trained! We make learning simple, enjoyable and cost-effective. With business noew recovering from the Covid-19 lockdown, we understand that your organisation may have a limited budget for learning and development. That's why we can help you and your people with live (classroom or virtual) or self-paced online via our e-Courses.

The Highly Effective Trainer and Facilitator

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- The Highly Effective Trainer and Facilitator -

Course Overview

Have you ever been to an internal event at work, or an external workshop, training or meeting where the objectives and outcomes either weren’t understood or delivered and you  walked away frustrated or cynical about what was achieved?  All too often workshops, training and meetings fail to deliver their outcomes because the person leading the session did not have effective facilitation or training skills.

Knowing how to facilitate effectively and train should be a prerequisite for anyone who needs to train or lead a group of people through a process.

The Highly Effective Trainer and Facilitator course will benefit all managers or key employees that need to work with small or large groups of people in formal or informal settings. Whether you have people wanting to learn or experienced trainers or facilitators wishing to develop and advance their skills, this one-day course provides powerful facilitation and training insights to help transfer knowledge to others.

Key Learning Outcomes

  • Why facilitation and training skills are critical in today’s best-practice organisations
  • What are the differences between training and facilitating
  • What are the core skills of every good facilitator
  • What are the core skills of every good trainer
  • Planning for a training session
  • Preparing to facilitate a process
  • Designing content and determining the best exercises for your training/facilitation
  • How to engage and involve individuals and groups from the beginning of your session
  • Warm-ups and engagement techniques
  • Classic training and facilitation activities
  • How to respond to unforeseen changes in a group or individual behaviour
  • The elements of asking great questions and getting everyone participating and learning
  • Modifying your processes to group outcomes
  • Managing challenging behaviours
  • How to ensure everyone is contributing
  • Wrapping up your sessions

Training Outline

Morning Session

Session 1

  • Understanding adult learning principles
  • How to get adults to want to learn
  • Effectively managing participants learning expectations and outcomes
  • How to structure your content so that your participants want to learn
  • Pitfalls to be aware of for the new trainer

Session 2

  • How to make a great start
  • Hook your participants to want to listen and learn
  • How to build credibility and rapport with your group
  • Introducing your agenda for the day
  • Getting your participants to buy-in to the training
Afternoon Session

Session 3

  • Asking and answering questions the right way
  • How to check-in and ensure your participants are learning
  • Conducting breakout sessions and classroom activities
  • Dealing with disruptive participants or non-learners
  • Managing the pace of the training
  • Finishing your training session on a high.

Session 4

  • A quick start guide to designing training programs
  • Techniques for designing professional looking handouts
  • How to design and create a workable slide deck
  • Insights into preparing for your upcoming training session

Training Options

We realise every client is different. You may have only half a dozen people to train, or perhaps you’re running a conference and want a guest speaker or a trainer to undertake a high impact, short breakout session.

Whatever you have in mind, we want to help you achieve your training goals. Let’s start a conversation and find out what’s happening at your place and what you want your people to be able to do differently as a result of training. If you’re on a tight budget, we get that as well. Rest assured, we are good listeners, and we are here to help you achieve your outcomes.

  • 1-day Training (7 hours)
  • Half-Day Express (3 hours)
  • Lunch & Learn (60 minutes)
  • Online Training (Self-paced)
  • One-on-One (Zoom) Coaching