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The 7 Pillars of Management

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- The 7 Pillars of Management -

Course Overview

Success in any organisation, great or small usually happens because of the success of its employees. Having highly effective managers, team leaders and supervisors are one of the most critical components of an  organisation’s success and growth. While technical or clinical skills may vary based on your industry, there are seven core management skills that are universal across every workplace. We call them the 7 Pillars of Management.

The 7 Pillars of Management training gives new insights into what it takes to succeed as a manager and a leader. Whether your organisation has people who have been managing for years, or have recently been promoted into management or leadership roles, this program provides a rock-solid foundation for learning the core principles for managing objectives and tasks, as well as leading and inspiring the people within a team. This two-day training is used by many well-known Australian organisations as the foundational program for developing managers and emerging talent.

Key Learning Outcomes

  • Pillar #1: Managing Expectations – This pillar focuses on understanding what is expected of managers and leaders within your organisation. Also, we answer the question of what is the difference between managing and leading.
  • Pillar #2: Managing Results – This pillar helps managers develop or reaffirm their annual, strategic objectives into monthly, weekly and daily goals and tasks.
  • Pillar #3: Managing Yourself – Time and priority management is a critical aspect of managing. This pillar focuses on time management from a management perspective.
  • Pillar #4: Managing Emotional Intelligence – As you know already, emotional intelligence is one of the most critical skills a manager can possess. We discuss what EI is, how to use it and develop it to get more out of yourself and your team.
  • Pillar #5: Managing Your Team – A manager is only as effective as his or her team. In this pillar, we explore what it takes to develop a high performing team.
  • Pillar #6: Managing Delegation – Good management is about working “on the team” not necessarily “in the team”. In this pillar, managers learn how to delegate effectively.
  • Pillar #7: Managing Career & Life Balance – It doesn’t matter how good you are as a manager if your life is out of balance. This pillar brings everything together and shows managers how to gain that often elusive career and life balance.

Training Outline

Morning Session

Pillar #1: Managing Expectations

  • What is the difference between management and leadership
  • The 3 management perspectives
  • How do your skills compare to 24 best-practice management skills

Pillar #2: Managing Results

  • What are you on the payroll to achieve this coming year
  • An introduction to the personal balanced-scorecard (and how you can apply the BSC to your team)
  • Creating a one-page business plan

Pillar #3: Managing Yourself

  • How to effectively plan your day
  • Prioritising your short-term tasks and long-term objectives
  • Managing your energy and not just your time
  • The power of time boxing and day-mapping
Afternoon Session
Pillar #4: Managing Your EQ
  • What emotional intelligence measures
  • Understanding the behaviour and emotions connections.
Pillar #5: Managing Your Team
  • The team effectiveness inventory
  • Becoming a connected manager
  • How to raise the effectiveness of your team’s skills
Pillar #6: Managing Delegation
  • Why you must delegate
  • The 6-step delegation process
  • Delegation conversations
Pillar #7: Managing Career & Life Balance
  • Why you need more balance
  • Mapping your “Life Wheel”
  • How to have deeper daily experiences
  • Creating a plan for managing your career for the years ahead

Training Options

We realise every client is different. You may have only half a dozen people to train, or perhaps you’re running a conference and want a guest speaker or a trainer to undertake a high impact, short breakout session.

Whatever you have in mind, we want to help you achieve your training goals. Let’s start a conversation and find out what’s happening at your place and what you want your people to be able to do differently as a result of training. If you’re on a tight budget, we get that as well. Rest assured, we are good listeners, and we are here to help you achieve your outcomes.

  • 1-day Training (7 hours)
  • Half-Day Express (3 hours)
  • Lunch & Learn (60 minutes)
  • Online Training (Self-paced)
  • One-on-One (Zoom) Coaching