Course Overview

The 7 Pillars of Management is practical management training designed to help managers and team leaders develop the essential skills needed to manage themselves, their people and workplace responsibilities more effectively. The program provides a structured framework covering seven important areas of management that influence individual, team and organisational performance.
Participants explore how to manage expectations and results, improve their own effectiveness, strengthen emotional intelligence and build more productive teams. The course also develops practical skills in delegation and managing career and life balance, helping managers handle the varied responsibilities and pressures that come with managing people.
Rather than focusing only on management theory, the program provides practical strategies, tools and techniques participants can apply to everyday workplace situations.
The 7 Pillars of Management – Management Training is suitable for managers, team leaders, supervisors and emerging leaders who want to strengthen their management skills, improve team performance and become more effective and confident in their management role.
Key Learning Outcomes
By the end of this management training, participants will be able to:
- Manage Expectations — clarify expectations, responsibilities and performance standards so employees understand what is required of them.
- Manage Results — establish clear goals, monitor performance and maintain focus on achieving workplace results.
- Manage Yourself — improve personal effectiveness by managing priorities, time and responsibilities more effectively.
- Manage Emotional Intelligence — strengthen self-awareness and better understand and manage emotions when working with others.
- Manage Your Team — build stronger working relationships and create a more effective, productive and engaged team.
- Manage Delegation — delegate tasks and responsibilities more effectively while providing appropriate direction, support and accountability.
- Manage Career & Life Balance — develop practical strategies for balancing management responsibilities, career demands and life outside work.

Training Outline
This practical management training explores the seven essential areas managers need to manage themselves, their people and workplace responsibilities more effectively. Participants develop practical skills in managing expectations and results, personal effectiveness, emotional intelligence, team performance, delegation, and career and life balance, with strategies and techniques they can apply directly in their management role.
Morning Session
Pillar #1: Managing Expectations
- What is the difference between management and leadership
- The 3 management perspectives
- How do your skills compare to 24 best-practice management skills
Pillar #2: Managing Results
- What are you on the payroll to achieve this coming year
- An introduction to the personal balanced-scorecard (and how you can apply the BSC to your team)
- Creating a one-page business plan
Pillar #3: Managing Yourself
- How to effectively plan your day
- Prioritising your short-term tasks and long-term objectives
- Managing your energy and not just your time
- The power of time boxing and day-mapping
Afternoon Session
Pillar #4: Managing Your EQ- What emotional intelligence measures
- Understanding the behaviour and emotions connections.
- The team effectiveness inventory
- Becoming a connected manager
- How to raise the effectiveness of your team’s skills
- Why you must delegate
- The 6-step delegation process
- Delegation conversations
- Why you need more balance
- Mapping your “Life Wheel”
- How to have deeper daily experiences
- Creating a plan for managing your career for the years ahead
Training Options
The 7 Pillars of Management – Management Training can be delivered in a format that suits your organisation, team and training requirements. Whether you are developing new managers, strengthening the skills of existing managers or building greater management capability across your organisation, the training can be tailored to suit your workplace and learning objectives.
Every organisation has different management challenges. Talk to us about your managers, their development needs and what you would like them to achieve. We can then discuss the most suitable training option for your organisation.
Delivery options include:
- 2-day Training
- Online Training (Self-paced)
- One-on-One (Zoom) Coaching
- Available training across Australia








