Great employees aren't born; they're trained! We make learning simple, enjoyable and cost-effective. With business noew recovering from the Covid-19 lockdown, we understand that your organisation may have a limited budget for learning and development. That's why we can help you and your people with live (classroom or virtual) or self-paced online via our e-Courses.

How to Manage Employee Underperformance

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- How to Manage Employee Underperformance -

Course Overview

Knowing how to successfully manage and turn around an underperforming employee can be the difference between having the team member steadily improve or be given a final warning that leads to their dismissal.  

All too often managers wait for an employee to deteriorate in their performance until something is done and unfortunately at that point, it can be too late to turn around the person’s attitude, behaviour or performance.

As you will learn during the How to Manage Employee Underperformance training session, the key to turning around underperformance is identifying the individual’s areas of strengths and weaknesses, working collaboratively to devise solutions to obstacles and encouraging them to continue moving forward. This course will show you how to implement a performance management plan that helps every employee achieve their peak performance potential.

Key Learning Outcomes

  • Differentiate between ongoing performance development and annual performance appraisals
  • Recognise the benefits of using a systematic approach to performance management
  • Create a performance management plan
  • Establish objective measurements of performance
  • Hold productive performance conversations and avoid conversation minefields
  • Evaluate your own performance as a developer of your employees

Topics Covered

  • Drawbacks to annual performance appraisals
  • The four-step process to ongoing performance development
  • Understanding the link between competencies, accomplishments, and organisational goals
  • How to collect and then prioritise data to identify competencies and accomplishments
  • Five steps to structure and ensure effective performance conversations
  • How to prepare for performance conversations and minimise escalated emotions
  • Using techniques of ongoing performance management with an annual appraisal

Why Learn Online?

Learning new skills online can be perfect for organisations and employees for the following reasons:
  • You only have one or a few employees to train and develop (on a specific training topic)
  • Getting a trainer to your location could be difficult or cost-prohibitive
  • The employees you want to train work from home or are part-time
  • You don’t have the resources to cover for the employees you want to be trained, so allowing them to the training online means they won’t need to leave their work areas
  • Your training budget is limited, and online learning is more cost-effective
  • You want your people trained in a wide range of skills this year,’s online learning provides much better value to get everyone involved in learning and developing themselves.
  • Learn on a desktop
  • Watch on a Tablet
  • Take the training on a Smartphone
  • Develop skills at work or at home