Great employees aren't born; they're trained! We make learning simple, enjoyable and cost-effective. With business noew recovering from the Covid-19 lockdown, we understand that your organisation may have a limited budget for learning and development. That's why we can help you and your people with live (classroom or virtual) or self-paced online via our e-Courses.

How to Be Resilient in Challenging Times

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- How to Be Resilient in Challenging Times -

Course Overview

Today’s managers and employees encounter many stressors during their days at work, including urgent tasks with tight deadlines, planned and impromptu meetings to attend, disagreements with colleagues, difficult customers manager’s last-minute requests and what seems like a never-ending flow of new emails, all with fewer resources and time!

The fact is that workplace stress is unavoidable and the key to handling stress is not to avoid it but to find methods to work with it without losing your mind.

How to Be Resilient In Challenging Times is a hands-on course designed to give you the skills and tools to identify workplace stressors, calmly handle daily upsets, have better relationships with coworkers and customers and find greater happiness and satisfaction in day-to-day work life.

Key Learning Outcomes

  • Bounce back from adversity
  • Build your self-esteem as a foundation of resilience
  • Make and maintain connections to build resilience
  • Accept and embrace change
  • Use flexible thinking to overcome obstacles
  • Implement stress management and relaxation strategies to maintain resilience

Topics Covered

  • How to build “quake-proof” resilience by being firm and flexible
  • The role that emotions play in managing stress and developing resilience
  • The 3 competencies of stress management
  • Action strategies to develop resilience
  • Developing resilience in others
  • How to recognise your inner voices: critic, worrier, victim
  • Learn how to build a support network
  • How to strengthen connections and work through conflict
  • How to set goals and achieve them
  • The four stages of change: denial, anger, bargaining, acceptance
  • Recognising and overcoming resistance
  • Characteristics of personal responses to change: No!, Go!, Slow, and Flow

Why Learn Online?

Learning new skills online can be perfect for organisations and employees for the following reasons:
  • You only have one or a few employees to train and develop (on a specific training topic)
  • Getting a trainer to your location could be difficult or cost-prohibitive
  • The employees you want to train work from home or are part-time
  • You don’t have the resources to cover for the employees you want to be trained, so allowing them to the training online means they won’t need to leave their work areas
  • Your training budget is limited, and online learning is more cost-effective
  • You want your people trained in a wide range of skills this year,’s online learning provides much better value to get everyone involved in learning and developing themselves.
  • Learn on a desktop
  • Watch on a Tablet
  • Take the training on a Smartphone
  • Develop skills at work or at home